Shipping policy

Last Updated: January 28, 2026

At aniTime, we strive to get your collectibles to you safely and quickly. We ship across Canada and the United States with transparent pricing and a "No-Surprise" duty guarantee for our US customers.

1. SHIPPING RATES & FEES

British Columbia (BC) Addresses: A flat fee of $10.00 CAD applies to all orders within BC.
Rest of Canada & USA: Shipping rates are calculated automatically at checkout based on the weight, dimensions, and destination of your order.
Free Shipping: We offer FREE Standard Shipping on all orders of $300.00 CAD or more (before taxes and after discounts).

2. THE ANITIME FULFILLMENT GUARANTEE

We guarantee 2-Business Day Fulfillment. This means your order will be processed and handed over to the carrier within 2 business days (Monday – Friday, excluding holidays) of your order being placed.

3. ESTIMATED DELIVERY TIMES

Once your order has been fulfilled and handed to the carrier, typical transit times are as follows:

Destination	Standard Shipping	Expedited/Express
Canada (Local/BC)	2 – 4 Business Days	1 – 2 Business Days
Canada (National)	4 – 9 Business Days	2 – 5 Business Days
United States	6 – 12 Business Days	3 – 7 Business Days

Please note: Delivery times are estimates provided by carriers and are not guaranteed.

4. PRE-ORDER SHIPPING RULES

To protect your items and ensure efficient delivery, the following rules apply to orders containing pre-order items:

Ship-When-Complete: If your order contains both "In-Stock" and "Pre-order" items, the entire order will be held and shipped together once all items are available.
Partial Shipments: If you wish to receive in-stock items immediately, please place two separate orders.
Manufacturer Delays: Release dates for pre-orders are estimates from the manufacturer and are subject to change. aniTime is not responsible for production delays.

5. USA "NO-SURPRISE" DUTY GUARANTEE

For our US customers, aniTime ships on a Delivered Duty Paid (DDP) basis. We prepay all import duties, taxes, and customs fees. The price you see at checkout is the final price you pay—there will be no additional C.O.D. fees upon delivery.

6. ADDRESS ACCURACY & UNDELIVERABLE PACKAGES

Customers are responsible for providing a complete and accurate shipping address.

Redelivery: If a package is returned to us due to an incorrect address or "unclaimed" status, the customer will be responsible for the original shipping fee and the cost of redelivery.
PO Boxes: We ship to PO Boxes via Canada Post/USPS; however, some oversized items may require a physical street address.